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Please look through the questions below to see if your query has already been answered, and if not contact us csenqueries@harpercollins.co.uk.

FINDING YOUR WAY AROUND LETTSREVISION.CO.UK

You can move around the main sections of the site by clicking on the tab menus at the top of the page, or the large panels on the homepage. Then use either the left hand menus, or the drop down options in the top menu to select a subject area. Once you have found the subject area you want, continue to filter your search using the left hand navigation or the panels in the middle of the page until you find the correct product. 

You can return to the homepage at any time by clicking on the Letts logo in the top left-hand corner.

If you know the title, ISBN or the sort of materials you are looking for use the search box near the top of the screen.

How do I search on lettsrevision.co.uk? 

No matter what you are looking for, the quickest and easiest way to find it is to use the search box near the top of the screen. The search tool lets you search by ISBN, title, authors, subject or keywords. 

I've tried to search for a book but I can't find it on lettsrevision.co.uk.

All Letts titles that are currently in print are shown on this website. The quickest way to find things is to use the search box. If you can’t find a specific Letts title it may be out of print, please contact our Customer Service team to check its status on 0844 576 8126.

I have a question about an order I have made on lettsrevision.co.uk.

Our Customer Services department is here to help you. At anytime, if you require help with any Collins order online, please contact our Customer Services department by Phone, Fax or Email.

Contact Us by Phone/Fax or Email: 

0844 576 8125 

email: csequeries@harpercollins.co.uk

REGISTERING AND ORDERINGING

Should I register as a school or as an individual? What’s the difference?

If you work at a UK school or establishment you can buy Letts books on your school account on collins.co.uk/page/Letts. This will mean that if your school has an account with us you can order items on purchase order to be paid for by invoice. You still get the option of ordering on credit card but it just gives you the flexibility to pay one of two ways. You can also order evaluation copies.

If you are not attached to a UK school/establishment you should register as an individual. You will get the option just to pay by credit card as we cannot invoice to private addresses or addresses without an account.

USING PROMOTION CODES AND DISCOUNTS

In the basket there is a box for promotion codes – where do I get these and how do they work?

Promotion codes are on letters, faxes and emails that we send out to you and they give you discount on certain books or software. If you have been given a web promotion code (usually starts ‘WEB’ or ends with a ‘W’) then you can enter this on the basket page, click apply and the appropriate discount will be taken off any items you have in your basket which are covered by this code. 

They usually have an end date, which should be stated on the letter/fax/email and they only apply to the listed items. Only one web promotion code can be applied to each book/software. We try not to send out codes that clash but if you do apply more than one code to the same item the best offer will automatically be selected, so that you get the best possible price.

I see lots of discount prices across the site, like the £1 books. I usually order by phone - can I still get these prices if I do this?

No, these are web-only discounts and you can only get these exclusive prices if you place the order online through the website. If you are having any trouble placing your online order or there is any reason why you cannot order online please contact our customer services team and we will be happy to help.

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© 2017 HarperCollins Publishers Ltd, registered in Scotland, Company No. 27389, Registered address: Letts Educational, HarperCollins Publishers Ltd., Westerhill Road, Bishopbriggs, Glasgow, G64 2QT.

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